Hotelizer PMS manual
English
English
  • Introduction
  • System requirements
  • Hotelizer PMS Sing in
  • Installation
  • โš™๏ธ Update Hotelizer
  • ๐Ÿ’กChange log
  • ๐Ÿ“ŒGETTING STARTED
    • Navigation
    • Presenting information
    • ๐Ÿ“”Reservations
      • Add Reservation
      • Reservation & Accommodation changes
      • Reservation steps
    • ๐ŸงพInvoicing
      • Invoicing Wizard
        • Invoice options
          • Invoice a Guest/Business
          • Invoice each guest separately
          • Billing Wizard
          • Issue Credit note
          • Cancellation fees
      • Bills
      • Invoices
      • Manual invoicing
      • Common questions
  • ๐ŸงญMENU
    • Dashboard
    • Calendar
      • Plan settings
      • Plan actions
      • Availability & Restrictions
      • Multi-property calendar
    • Reservations
      • Reservation list
        • New reservation
        • Booking
          • Accommodation
          • Guests
          • Extra
          • Charges
          • Payments
          • Bills & Invoices
          • Tasks
          • Transfers
          • Log
          • Email Log
      • Hotel Status
      • Accommodation
        • Split Accommodation
        • Join Accommodation
        • Move Accommodation
        • Primary Visitor Assignment
        • Price List Change
        • Extend Accommodation
      • Contracts / Allotments
      • Unallocated accommodations
      • Arrivals
      • Booking Plan
      • Availability Plan
      • Forecast
      • Meal Plan
      • Meal Forecast
      • Reservation Extras
    • Customers
      • Contacts
      • Businesses
      • Guest in house
      • Guest history
      • Contact levels
      • Phonebook
    • Finance
      • Charges
      • Payments
      • Unallocated payments
      • Open Bills
        • Edit bill
        • Issue invoice
        • Transfer precharges
        • Add extra
        • Add a charge
        • Transfer payment
        • Add payment
        • Refund payment
      • Invoices
        • Add invoice
      • Invoices overview
      • Invoices Summary
      • Invoices Balance
      • Hotel balance
      • End of day
      • Debitors
      • Accounting transactions
      • Orders
      • Cashier shifts
      • Expenses
    • Rate Management
    • Operations
      • Tasks
      • Transfers
      • Logs
      • Email Logs
      • Housekeeping
      • Maintenance
      • Bedding
      • Events
    • Statistics
      • Overview
      • Daily summary
      • Monthly summary
      • Room types summary
      • Source summary
      • Countries summary
      • Revenues by department
      • Businesses
      • Reports
    • Rates Plans
  • Quick Guides
    • Click2Learn Videos
    • Add reservation
    • Reservations
      • Check In / Check Out
      • Guest details
      • EL.STAT:
      • Tasks
    • Invoicing
      • Charges
    • Operation
      • Housekeeping
      • Maintenance
      • Transfers
    • myDATA
      • ฮ‘ฯ€ฯŒฮบฯ„ฮทฯƒฮท ฮบฯ‰ฮดฮนฮบฯŽฮฝ ฮฑฯ€ฯŒ ฯ„ฮทฮฝ ฮ‘ฮ‘ฮ”ฮ•
      • ฮ•ฮฝฮตฯฮณฮฟฯ€ฮฟฮฏฮทฯƒฮท myDATA
      • ฮฅฯ€ฮฟฮฒฮฟฮปฮฎ ฯ€ฮฑฯฮฑฯƒฯ„ฮฑฯ„ฮนฮบฯŽฮฝ ฯƒฯ„ฮฟ myDATA
      • FAQs
    • ฮŸperating period
    • Climate Change Resilience Fee 2024
    • Climate Change Resilience Fee 2025
    • EFT/POS Support
  • Settings
    • Property
      • Companies
      • Room types
      • Rooms
      • Room Groups
      • Room Floors
      • Room Location type
      • Room View Types
      • Facilities
      • Amenities
      • Cancellation policies
      • Payment policies
      • Segments
      • Integrations
    • Financial
      • Payment options
      • Taxes
      • Invoices types
      • Invoices Templates
      • Invoice Counters
      • Bank Accounts
      • Accounting Categories
      • EInvoice Services
      • Cashiers
      • Expense Categories
      • Budget
    • Rates
      • Pms Rates
      • Availability periods
      • Availability Period Groups
    • Extra
      • Extra
      • Services
      • Board types
      • Transfer Categories
    • POS
      • POS Spots
      • POS Sections
      • POS Tables
      • Products
      • Product Categories
    • Channels
      • Channels
      • Channel mapping
      • Sources
    • Users
    • Housekeeping Services
    • Reports
      • Default Report Templates
      • Custom Report Templates
    • Emails
    • Satellites
      • Satellites
      • Satellite Devices
      • Device Commands
  • Integrations
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On this page
  • Calendar: Manage Availability & Bookings
  • Settings: Customize System
  • Mastering the Dashboard
  • Financial Management
  • Questions & Answers
  1. Quick Guides

Click2Learn Videos

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Last updated 2 days ago

Your experience with our products is now simpler, faster, and more efficient.

Click2Learn Videos have been designed to help you:

  • Discover all the features of our tools.

  • Follow simple, step-by-step instructions for each feature.

  • Resolve questions with clear and practical guidance.

Whether you're a new user or looking to explore more, Click2Learn Videos save you time and help you maximize the benefits of our tools.

Everything you need:

  • All in one hub

  • Available in Greek

  • Subtitled in Greek and English

  • Accessible 24/7

Calendar: Manage Availability & Bookings

Extend a reservation stay

Reduce the length of stay for a reservation

Split accommodation

Join accommodation

Booking transfer instructions

Issue a credit voucher

Pricing for group bookings

Transfer charges to a reservation

Enter a payment

Correlate payments in the hotelizer PMS

Manage availability

Create payment link

Settings: Customize System

Create housekeeping services

Create housekeeping plan

Mastering the Dashboard

Create a new operating period

How to use a POS system

Financial Management

Billing off-booking

Resilience fee update

Questions & Answers

How do I invoice a reservation?

How do I issue a credit note?

How do I issue an invoice?

What should I do if I issued a retail receipt instead of an invoice?

How do I issue a cancellation document for a cancelled or no-show reservation?

Why does the document show a balance even though I've entered the payment?

How do I check in from the Dashboard?

How do I check in from within a reservation?

Why can't I check in a reservation?

Why can't I check out a reservation?

How do I set stop sales?

How do I enter a Day Use into the schedule?

Where can I find the Click2Learn Videos?

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