Hotelizer PMS manual
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  • Introduction
  • System requirements
  • Hotelizer PMS Sing in
  • Installation
  • โš™๏ธ Update Hotelizer
  • ๐Ÿ’กChange log
  • ๐Ÿ“ŒGETTING STARTED
    • Navigation
    • Presenting information
    • ๐Ÿ“”Reservations
      • Add Reservation
      • Reservation & Accommodation changes
      • Reservation steps
    • ๐ŸงพInvoicing
      • Invoicing Wizard
        • Invoice options
          • Invoice a Guest/Business
          • Invoice each guest separately
          • Billing Wizard
          • Issue Credit note
          • Cancellation fees
      • Bills
      • Invoices
      • Manual invoicing
      • Common questions
  • ๐ŸงญMENU
    • Dashboard
    • Calendar
      • Plan settings
      • Plan actions
      • Availability & Restrictions
      • Multi-property calendar
    • Reservations
      • Reservation list
        • New reservation
        • Booking
          • Accommodation
          • Guests
          • Extra
          • Charges
          • Payments
          • Bills & Invoices
          • Tasks
          • Transfers
          • Log
          • Email Log
      • Hotel Status
      • Accommodation
        • Split Accommodation
        • Join Accommodation
        • Move Accommodation
        • Primary Visitor Assignment
        • Price List Change
        • Extend Accommodation
      • Contracts / Allotments
      • Unallocated accommodations
      • Arrivals
      • Booking Plan
      • Availability Plan
      • Forecast
      • Meal Plan
      • Meal Forecast
      • Reservation Extras
    • Customers
      • Contacts
      • Businesses
      • Guest in house
      • Guest history
      • Contact levels
      • Phonebook
    • Finance
      • Charges
      • Payments
      • Unallocated payments
      • Open Bills
        • Edit bill
        • Issue invoice
        • Transfer precharges
        • Add extra
        • Add a charge
        • Transfer payment
        • Add payment
        • Refund payment
      • Invoices
        • Add invoice
      • Invoices overview
      • Invoices Summary
      • Invoices Balance
      • Hotel balance
      • End of day
      • Debitors
      • Accounting transactions
      • Orders
      • Cashier shifts
      • Expenses
    • Rate Management
    • Operations
      • Tasks
      • Transfers
      • Logs
      • Email Logs
      • Housekeeping
      • Maintenance
      • Bedding
      • Events
    • Statistics
      • Overview
      • Daily summary
      • Monthly summary
      • Room types summary
      • Source summary
      • Countries summary
      • Revenues by department
      • Businesses
      • Reports
    • Rates Plans
  • Quick Guides
    • Click2Learn Videos
    • Add reservation
    • Reservations
      • Check In / Check Out
      • Guest details
      • EL.STAT:
      • Tasks
    • Invoicing
      • Charges
    • Operation
      • Housekeeping
      • Maintenance
      • Transfers
    • myDATA
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      • FAQs
    • ฮŸperating period
    • Climate Change Resilience Fee 2024
    • Climate Change Resilience Fee 2025
    • EFT/POS Support
  • Settings
    • Property
      • Companies
      • Room types
      • Rooms
      • Room Groups
      • Room Floors
      • Room Location type
      • Room View Types
      • Facilities
      • Amenities
      • Cancellation policies
      • Payment policies
      • Segments
      • Integrations
    • Financial
      • Payment options
      • Taxes
      • Invoices types
      • Invoices Templates
      • Invoice Counters
      • Bank Accounts
      • Accounting Categories
      • EInvoice Services
      • Cashiers
      • Expense Categories
      • Budget
    • Rates
      • Pms Rates
      • Availability periods
      • Availability Period Groups
    • Extra
      • Extra
      • Services
      • Board types
      • Transfer Categories
    • POS
      • POS Spots
      • POS Sections
      • POS Tables
      • Products
      • Product Categories
    • Channels
      • Channels
      • Channel mapping
      • Sources
    • Users
    • Housekeeping Services
    • Reports
      • Default Report Templates
      • Custom Report Templates
    • Emails
    • Satellites
      • Satellites
      • Satellite Devices
      • Device Commands
  • Integrations
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  • Charges
  • Payments
  • Open bills
  • Invoices
  1. GETTING STARTED

Invoicing

Create the necessary documents for each booking Easily & Quickly

In order to be able to invoice a reservation and make the most of the Hotelizer, you need to understand exactly how this process works.

In pricing we have four basic concepts, billing, payment, bill and invoice.

Charges

In each reservation, the charges are created mainly from the rooms. Extra charges can be added, manual charges, etc. Each charge belongs to the reservation and to a specific room. From the total charges, we get the total amount of room and the reservation.

The basic information of a charge are the following:

Status

Description

Name

The name of the charge which will appear on the invoices

Date

Each charge has a specific date

Service (Department)

We can divide our hotel into different revenue segments so all charges must belong to one segment

Taxes

Most charges (excluding Accommodation Tax) have various taxes such as VAT and Municipal Tax

Price

Price of charge

Room charges

When a reservation is made in Hotelizer, either by a user or by a channel, it has a price per night, depending on the price list that has been selected. From these prices are created the corresponding charges for each night. So if we have for example a night worth 100 โ‚ฌ, then a charge of the same value will be created. If you need to change the price list and put the night price, for example, at โ‚ฌ 120, then the corresponding charge will be updated again.

Extra charges

A reservation can have various extras, such as a bottle of wine, etc.

The basic information of an extra are the following:

Status

Description

Name

The name of the extra, is the name which all the charges will get.

Charge type

The billing type determines how many charges will be created

Service

We can divide our property into different revenue segments so all extras must belong to one segment

Taxes

The extras have various taxes such as VAT and the Municipal

Price

The price of the extra

The extras create charges with the same features, as the extra itself and the number of charges depends on the type of extra charge. The type of charge is essentially something like a multiplier and is related to the room.

The most commonly used types of charges are:

Charge type

Description

Per night

Create charges per night of stay

Per guest

Create charges per guest

Per guest per night

Create charges for each guest per night of stay ex. breakfast

Quantity

Create only one charge ex. a bottle of wine

Manual charges

Many times, we need to charge the guest something extraordinary. For example for some damage done to the room, etc. So in the reservation, we can directly add the charge by filling in the required fields.

Payments

At each reservation, you can pass the payments made by your guests. Each payment is taken into account in the booking totals and that's how a balance arises.

The basic information of an extra are the following:

Status

Description

Payment type

The type of payment.

Date

Each payment must have a specific date.

Amount

The amount of the payment.

Payment

If you have received the money then this option should be checked. This option is available so you can make a future payment as a note and receive reminders.

Open bills

The open bill is a proforma before the final document. You can edit it, print it, etc. and when you are ready you can issue it to create the final invoice.

The open account is not an official invoice!

Invoices

The invoices are the official tax information that you should give to your customers and your accountant.

PreviousReservation stepsNextInvoicing Wizard

Last updated 3 years ago

Each payment to be counted in the calculation of the booking balance must be marked as Paid

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