Reservation steps

Update your reservations to take full advantage of the Hotelizer

Each reservation has different stages, so if you inform them properly you will be able to get more accurate reports. These steps are directly affected by the booking status which you should also update.

Reservations that are Optional, Confirmed, In house & Checked out are displayed in the Calendar and count on total availability.

On the other hand, reservations that have been Canceled or Non show, are NOT displayed in the reservation plan and can be found in the ''Reservation list'' or in the ''Accomodation''.

Reservation status

Each booking has a basic status which determines whether it appears in the Calendar and affects the availability of accommodation.

Status	Description
	When a reservation is yellow it means it is optional, we are not sure exactly when it will arrive. In this case, when we do not know when the customer will come, we can move the reservation to the "parked" option, until we receive the confirmation.
	Canceled booking which does not appear in the Calendar.
	When a reservation is green, it means that it is a confirmed reservation and we are waiting for it at the accommodation.
	Non show which does not appear in the Calendar.
	When a reservation is blue, it means that that guests are in-house.
	When a reservation is red, it means that the guests have left the property and we have checked it out.

Change status

To go from one step to another you will need to change the booking status.

State	Actions
	Cancel Cancel the booking Confirmation Confirm the booking Εxtend In all optional bookings we have set a date by which we will keep it in this state. With the extension we can extend this duration.
	Revoke Cancellation We can restore a cancelled booking and make it Confirmed
	Check-in You can check in the customer upon arrival Cancel Cancel the booking No show When the customer does not show up at the property you can select this option Revoke confirmation With this action we turn the reservation into Optional
	Revoke No show We can restore a no show reservation and make it Confirmed
	Check-out You can check-out the customer Revoke Check-in We can restore an in house reservation and make it Confirmed
	Revoke Check-out We can restore a checked out reservation and make it in house