Hotelizer PMS manual
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  • Introduction
  • System requirements
  • Hotelizer PMS Sing in
  • Installation
  • ⚙️ Update Hotelizer
  • 💡Change log
  • 📌GETTING STARTED
    • Navigation
    • Presenting information
    • 📔Reservations
      • Add Reservation
      • Reservation & Accommodation changes
      • Reservation steps
    • 🧾Invoicing
      • Invoicing Wizard
        • Invoice options
          • Invoice a Guest/Business
          • Invoice each guest separately
          • Billing Wizard
          • Issue Credit note
          • Cancellation fees
      • Bills
      • Invoices
      • Manual invoicing
      • Common questions
  • 🧭MENU
    • Dashboard
    • Calendar
      • Plan settings
      • Plan actions
      • Availability & Restrictions
      • Multi-property calendar
    • Reservations
      • Reservation list
        • New reservation
        • Booking
          • Accommodation
          • Guests
          • Extra
          • Charges
          • Payments
          • Bills & Invoices
          • Tasks
          • Transfers
          • Log
          • Email Log
      • Hotel Status
      • Accommodation
        • Split Accommodation
        • Join Accommodation
        • Move Accommodation
        • Primary Visitor Assignment
        • Price List Change
        • Extend Accommodation
      • Contracts / Allotments
      • Unallocated accommodations
      • Arrivals
      • Booking Plan
      • Availability Plan
      • Forecast
      • Meal Plan
      • Meal Forecast
      • Reservation Extras
    • Customers
      • Contacts
      • Businesses
      • Guest in house
      • Guest history
      • Contact levels
      • Phonebook
    • Finance
      • Charges
      • Payments
      • Unallocated payments
      • Open Bills
        • Edit bill
        • Issue invoice
        • Transfer precharges
        • Add extra
        • Add a charge
        • Transfer payment
        • Add payment
        • Refund payment
      • Invoices
        • Add invoice
      • Invoices overview
      • Invoices Summary
      • Invoices Balance
      • Hotel balance
      • End of day
      • Debitors
      • Accounting transactions
      • Orders
      • Cashier shifts
      • Expenses
    • Rate Management
    • Operations
      • Tasks
      • Transfers
      • Logs
      • Email Logs
      • Housekeeping
      • Maintenance
      • Bedding
      • Events
    • Statistics
      • Overview
      • Daily summary
      • Monthly summary
      • Room types summary
      • Source summary
      • Countries summary
      • Revenues by department
      • Businesses
      • Reports
    • Rates Plans
  • Quick Guides
    • Click2Learn Videos
    • Add reservation
    • Reservations
      • Check In / Check Out
      • Guest details
      • EL.STAT:
      • Tasks
    • Invoicing
      • Charges
    • Operation
      • Housekeeping
      • Maintenance
      • Transfers
    • myDATA
      • Απόκτηση κωδικών από την ΑΑΔΕ
      • Ενεργοποίηση myDATA
      • Υποβολή παραστατικών στο myDATA
      • FAQs
    • Οperating period
    • Climate Change Resilience Fee 2024
    • Climate Change Resilience Fee 2025
    • EFT/POS Support
  • Settings
    • Property
      • Companies
      • Room types
      • Rooms
      • Room Groups
      • Room Floors
      • Room Location type
      • Room View Types
      • Facilities
      • Amenities
      • Cancellation policies
      • Payment policies
      • Segments
      • Integrations
    • Financial
      • Payment options
      • Taxes
      • Invoices types
      • Invoices Templates
      • Invoice Counters
      • Bank Accounts
      • Accounting Categories
      • EInvoice Services
      • Cashiers
      • Expense Categories
      • Budget
    • Rates
      • Pms Rates
      • Availability periods
      • Availability Period Groups
    • Extra
      • Extra
      • Services
      • Board types
      • Transfer Categories
    • POS
      • POS Spots
      • POS Sections
      • POS Tables
      • Products
      • Product Categories
    • Channels
      • Channels
      • Channel mapping
      • Sources
    • Users
    • Housekeeping Services
    • Reports
      • Default Report Templates
      • Custom Report Templates
    • Emails
    • Satellites
      • Satellites
      • Satellite Devices
      • Device Commands
  • Integrations
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On this page
  • Allocatiοn / Unallocated rooms
  • Lock Accommodation
  • Move room
  • Park
  • Booking transfer between properties
  • Stop Sales
  • Split Accommodation
  • Join Accommodation
  • Room Status
  • Add a company to the reservation
  1. Quick Guides

Reservations

Allocatiοn / Unallocated rooms

If you create a reservation without setting a room number, the reservation remains in the Park. (Available in the Reservation Plan / Calendar, under each room type)

  • To make the allocation in a specific room, enter the reservation, click on the Room, select the number you want and Move. (Move because he moves her from the Park.)

  • If you want to allocate more rooms, go to Reservations - Unallocated rooms. You can select a date or set some filters if you want. If you click on the Move room can you see the available rooms for the specific type of room and select the number you want.

Lock Accommodation

If you want to give a specific room to a customer, (eg you have confirmed it to a customer, etc.) then you can enter the reservation and next to Accommodation press the blue lock to lock it.

Move room

Go to the Calendar, find the room you want to change by right-clicking on the room, select Move Room. You set the new room number and Move Room.

Park

At the end of each Room Type, there is the Park. There can you temporarily transfer some reservations. Rooms in the park are subject to availability.

Booking transfer between properties

If you have 2 or more properties and you want to transfer a reservation from one to the other, enter the reservation, open the Actions on the top on the right and select Transfer Accommodation

Stop Sales

If you want to Stop Sales for a period in a specific room, go to the Calendar, find the room and drag & drop on the desired dates. Once you leave it, the option Stop Selling this room opens.

If you want to free the room from Stop Sales. Right-click on the room and select Remove

Split Accommodation

Αν θέλετε να διαχωρίσετε μια κράτηση πηγαίνετε στο Πλάνο Κρατήσεων/Calendar. Βρίσκετε το δωμάτιο, μπορεί να γίνει είτε στο δωμάτιο το οποίο βρίσκεται, είτε στο Park. Πατάτε δεξί κλικ πάνω στην κράτηση και στο menu που εμφανίζεται επιλέγετε Split Reservation. Eπιλέγετε ημερομηνία διαχωρισμού και δωμάτιο.

Join Accommodation

In a reservation that you have split and want to join, go to the reservation, open the menu by right-clicking and select Join Accommodation.

Room Status

Go to the Calendar, select the room, click the dirty icon and change it. To display it in the shot, set it to the top right of the Settings.

Add a company to the reservation

If you want to add the details of a company after completing a reservation.

Enter the reservation, press the arrow that says Show extra information under the reservation details and add the company, either by searching or by creating a new one.

You can also add a Booker or Agent to the same field

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Last updated 3 years ago