Hotelizer PMS manual
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  • Introduction
  • System requirements
  • Hotelizer PMS Sing in
  • Installation
  • โš™๏ธ Update Hotelizer
  • ๐Ÿ’กChange log
  • ๐Ÿ“ŒGETTING STARTED
    • Navigation
    • Presenting information
    • ๐Ÿ“”Reservations
      • Add Reservation
      • Reservation & Accommodation changes
      • Reservation steps
    • ๐ŸงพInvoicing
      • Invoicing Wizard
        • Invoice options
          • Invoice a Guest/Business
          • Invoice each guest separately
          • Billing Wizard
          • Issue Credit note
          • Cancellation fees
      • Bills
      • Invoices
      • Manual invoicing
      • Common questions
  • ๐ŸงญMENU
    • Dashboard
    • Calendar
      • Plan settings
      • Plan actions
      • Availability & Restrictions
      • Multi-property calendar
    • Reservations
      • Reservation list
        • New reservation
        • Booking
          • Accommodation
          • Guests
          • Extra
          • Charges
          • Payments
          • Bills & Invoices
          • Tasks
          • Transfers
          • Log
          • Email Log
      • Hotel Status
      • Accommodation
        • Split Accommodation
        • Join Accommodation
        • Move Accommodation
        • Primary Visitor Assignment
        • Price List Change
        • Extend Accommodation
      • Contracts / Allotments
      • Unallocated accommodations
      • Arrivals
      • Booking Plan
      • Availability Plan
      • Forecast
      • Meal Plan
      • Meal Forecast
      • Reservation Extras
    • Customers
      • Contacts
      • Businesses
      • Guest in house
      • Guest history
      • Contact levels
      • Phonebook
    • Finance
      • Charges
      • Payments
      • Unallocated payments
      • Open Bills
        • Edit bill
        • Issue invoice
        • Transfer precharges
        • Add extra
        • Add a charge
        • Transfer payment
        • Add payment
        • Refund payment
      • Invoices
        • Add invoice
      • Invoices overview
      • Invoices Summary
      • Invoices Balance
      • Hotel balance
      • End of day
      • Debitors
      • Accounting transactions
      • Orders
      • Cashier shifts
      • Expenses
    • Rate Management
    • Operations
      • Tasks
      • Transfers
      • Logs
      • Email Logs
      • Housekeeping
      • Maintenance
      • Bedding
      • Events
    • Statistics
      • Overview
      • Daily summary
      • Monthly summary
      • Room types summary
      • Source summary
      • Countries summary
      • Revenues by department
      • Businesses
      • Reports
    • Rates Plans
  • Quick Guides
    • Click2Learn Videos
    • Add reservation
    • Reservations
      • Check In / Check Out
      • Guest details
      • EL.STAT:
      • Tasks
    • Invoicing
      • Charges
    • Operation
      • Housekeeping
      • Maintenance
      • Transfers
    • myDATA
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      • FAQs
    • ฮŸperating period
    • Climate Change Resilience Fee 2024
    • Climate Change Resilience Fee 2025
    • EFT/POS Support
  • Settings
    • Property
      • Companies
      • Room types
      • Rooms
      • Room Groups
      • Room Floors
      • Room Location type
      • Room View Types
      • Facilities
      • Amenities
      • Cancellation policies
      • Payment policies
      • Segments
      • Integrations
    • Financial
      • Payment options
      • Taxes
      • Invoices types
      • Invoices Templates
      • Invoice Counters
      • Bank Accounts
      • Accounting Categories
      • EInvoice Services
      • Cashiers
      • Expense Categories
      • Budget
    • Rates
      • Pms Rates
      • Availability periods
      • Availability Period Groups
    • Extra
      • Extra
      • Services
      • Board types
      • Transfer Categories
    • POS
      • POS Spots
      • POS Sections
      • POS Tables
      • Products
      • Product Categories
    • Channels
      • Channels
      • Channel mapping
      • Sources
    • Users
    • Housekeeping Services
    • Reports
      • Default Report Templates
      • Custom Report Templates
    • Emails
    • Satellites
      • Satellites
      • Satellite Devices
      • Device Commands
  • Integrations
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  • Accommodation options
  • Accommodation Status
  1. MENU
  2. Reservations

Accommodation

See all rooms & information about them. The accommodation appear in the reservation plan and always belong to a reservation.

PreviousHotel StatusNextSplit Accommodation

Last updated 3 years ago

For the basic function & features of the following list you can refer to the section Presenting information

Accommodation options

From the options of each stay you can change a lot of information. Some options may be displayed or hidden depending on the status of the stay

Title

Description

View Reservation

Open the main booking tab where you can see more information & manage your booking

Print Reg. Card

Print the registration card

Split Accommodation

You can split the room in case you do not have the same room available for all days, or make an upgrade to the customer while he is already in a room, etc.

Join Accommodation

You can reconnect two rooms in one . A basic condition is that the first room is available for the dates that we want to join.

Move Room

You can make some reservation changes, such as changing room type or change the check-in to another date.

Park Accommodation

If you click here, the reservation will be transferred to the "parked" area of โ€‹โ€‹the reservation plan.

Lock Accommodation

This option allows you to "lock" the reservation in a specific room so that it can not be moved.

Unlock Accommodation

Unlock the specific room so you can move it again.

Primary guest

You can assign the name of the guest you want to appear in the booking as primary.

Modify rate

Change the charge of the room or any night you want specifically.

Extent Accommodation

Extend your stay for more days even if this room is not available.

Reduce Accommodation

Reduce the days of the accommodation

ฮคModify Departure/ Arrival

Here you can modify the time of arrival and departure.

Modify Occupants

Here can you change the number of guests. Add or remove people.

Modify options

Here can you add a bedding to your booking, ex. baby cot and change the color that will appear in the booking plan.

Accommodation Status

Each stay has a basic status, which determines whether it appears in the booking plan and affects the availability of accommodation

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When a stay is green, it means that it is a confirmed stay and we are waiting for the guests at the property.

When a stay is blue, it means that the guests are in-house.

When a stay is red, it means that the guests have left the property and we have checked them out.

Canceled accommodation which does not appear in the booking plan.

Non show which does not appear in the booking plan.

When a booking is yellow, it means it is optional, if we are not sure exactly when the customer will come to the property. In this case, we can move the accommodation to the "parked" option, until we receive the confirmation.

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