Check In / Check Out

Check in / check out

Go to the Dashboard and you will find below the Hotel Status. There can you see the arrivals and departures. There is a date search if you want to find a past or future arrival or departure.

To proceed check in, go to Actions and change the status by pressing check in. Follow the steps and fill in the requested information.

If you click under Actions, next to Check in (… ᵛ), you can select Express check in, ignoring the steps by filling in details.

Follow the same steps for the Check out process.

• If you want to cancel a check in / Check out, as you are in the Hotel status, under Actions press (… ᵛ) and change the reservation status by clicking Revoke check in or Revoke check out

Online check in

This is an extra free service. Sends an email to the customer, upon completion of the reservation. To activate it:

• Settings

• Emails. Find the Online check in and select it (double click or (…ᵛ) edit email) and press Active Yes. There we can specify when we want the email to be sent (days, hours, etc.) The text is available in Greek and English. By clicking on the content, you can make changes to the text if you wish.

Unexpected departure

In case of an unexpected departure, go to the plan, find the reservation and press right click, select Reduce Accommodations and set the new departure date.

If you want to charge for the whole stay even though the customer is leaving, go to the reservation and make a split reservation from (...ᵛ). Then go to Bills & Invoices, Issue all invoices. Finally you return to Accommodation and cancel the extra room.

Registration Card completion

You find the reservation in the Calender, right click and press + Assign guests from the options that open and fill in the details. If you want to add the details of all the guests of the room press + Add guest, top right.

A second way is to enter the reservation, go to Accommodation and double click on the name, open the registration form and fill it out.