Hotelizer PMS manual
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English
  • Introduction
  • System requirements
  • Hotelizer PMS Sing in
  • Installation
  • โš™๏ธ Update Hotelizer
  • ๐Ÿ’กChange log
  • ๐Ÿ“ŒGETTING STARTED
    • Navigation
    • Presenting information
    • ๐Ÿ“”Reservations
      • Add Reservation
      • Reservation & Accommodation changes
      • Reservation steps
    • ๐ŸงพInvoicing
      • Invoicing Wizard
        • Invoice options
          • Invoice a Guest/Business
          • Invoice each guest separately
          • Billing Wizard
          • Issue Credit note
          • Cancellation fees
      • Bills
      • Invoices
      • Manual invoicing
      • Common questions
  • ๐ŸงญMENU
    • Dashboard
    • Calendar
      • Plan settings
      • Plan actions
      • Availability & Restrictions
      • Multi-property calendar
    • Reservations
      • Reservation list
        • New reservation
        • Booking
          • Accommodation
          • Guests
          • Extra
          • Charges
          • Payments
          • Bills & Invoices
          • Tasks
          • Transfers
          • Log
          • Email Log
      • Hotel Status
      • Accommodation
        • Split Accommodation
        • Join Accommodation
        • Move Accommodation
        • Primary Visitor Assignment
        • Price List Change
        • Extend Accommodation
      • Contracts / Allotments
      • Unallocated accommodations
      • Arrivals
      • Booking Plan
      • Availability Plan
      • Forecast
      • Meal Plan
      • Meal Forecast
      • Reservation Extras
    • Customers
      • Contacts
      • Businesses
      • Guest in house
      • Guest history
      • Contact levels
      • Phonebook
    • Finance
      • Charges
      • Payments
      • Unallocated payments
      • Open Bills
        • Edit bill
        • Issue invoice
        • Transfer precharges
        • Add extra
        • Add a charge
        • Transfer payment
        • Add payment
        • Refund payment
      • Invoices
        • Add invoice
      • Invoices overview
      • Invoices Summary
      • Invoices Balance
      • Hotel balance
      • End of day
      • Debitors
      • Accounting transactions
      • Orders
      • Cashier shifts
      • Expenses
    • Rate Management
    • Operations
      • Tasks
      • Transfers
      • Logs
      • Email Logs
      • Housekeeping
      • Maintenance
      • Bedding
      • Events
    • Statistics
      • Overview
      • Daily summary
      • Monthly summary
      • Room types summary
      • Source summary
      • Countries summary
      • Revenues by department
      • Businesses
      • Reports
    • Rates Plans
  • Quick Guides
    • Click2Learn Videos
    • Add reservation
    • Reservations
      • Check In / Check Out
      • Guest details
      • EL.STAT:
      • Tasks
    • Invoicing
      • Charges
    • Operation
      • Housekeeping
      • Maintenance
      • Transfers
    • myDATA
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      • ฮ•ฮฝฮตฯฮณฮฟฯ€ฮฟฮฏฮทฯƒฮท myDATA
      • ฮฅฯ€ฮฟฮฒฮฟฮปฮฎ ฯ€ฮฑฯฮฑฯƒฯ„ฮฑฯ„ฮนฮบฯŽฮฝ ฯƒฯ„ฮฟ myDATA
      • FAQs
    • ฮŸperating period
    • Climate Change Resilience Fee 2024
    • Climate Change Resilience Fee 2025
    • EFT/POS Support
  • Settings
    • Property
      • Companies
      • Room types
      • Rooms
      • Room Groups
      • Room Floors
      • Room Location type
      • Room View Types
      • Facilities
      • Amenities
      • Cancellation policies
      • Payment policies
      • Segments
      • Integrations
    • Financial
      • Payment options
      • Taxes
      • Invoices types
      • Invoices Templates
      • Invoice Counters
      • Bank Accounts
      • Accounting Categories
      • EInvoice Services
      • Cashiers
      • Expense Categories
      • Budget
    • Rates
      • Pms Rates
      • Availability periods
      • Availability Period Groups
    • Extra
      • Extra
      • Services
      • Board types
      • Transfer Categories
    • POS
      • POS Spots
      • POS Sections
      • POS Tables
      • Products
      • Product Categories
    • Channels
      • Channels
      • Channel mapping
      • Sources
    • Users
    • Housekeeping Services
    • Reports
      • Default Report Templates
      • Custom Report Templates
    • Emails
    • Satellites
      • Satellites
      • Satellite Devices
      • Device Commands
  • Integrations
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On this page
  • BOOKING ACTIONS
  • MORE INFORMATION
  • Booking tabs
  1. MENU
  2. Reservations
  3. Reservation list

Booking

View & edit the reservation

PreviousNew reservationNextAccommodation

Last updated 3 years ago

  1. You can change the title of the reservation by clicking on the pencil. The title is created automatically by the client name

  2. Here you can see the status of the reservation. By clicking on it you can change it.

  3. By clicking here you can send an email to the email address of the reservation from the existing options, such as confirmation email, online check in etc.

  4. By clicking here, you can take some actions, such as printing a reservation, adding extra or debit, adding payment, etc.

  5. In this table, you can see some basic information of your reservation, as well as the total cost of the reservation and the rest.

  6. Add Tags to sort statesฯƒฮท ฯŒฯ€ฯ‰ฯ‚ ฮธฮญฮปฮตฯ„ฮต

  7. See information about the emails you sent in this reservation.

  8. Total and balance of booking. The rest has a red background when it is not zero

  9. By clicking "SHOW MORE" you can see more information about the reservation and change various items.

  10. The main booking tabs

BOOKING ACTIONS

Title

Description

Print

Print the entire booking. Printing includes room and guest information, payments & preferences.

Transfer Accommodations

Transfer the reservation to another property

Add a n extra to your reservation

Ass custom charge

Add a charge to your reservation

Add payment

Add a payment to your reservation

Refund payment

Add a refund

MORE INFORMATION

  1. By clicking anywhere in this bar you can display the additional fields to change some reservation details

  2. In CONTACT we put the details of the customer who is going to stay in your accommodation

  3. In case we have a contact other than the one who will stay in the hotel then we register him as a Booker in this field

  4. If we are going to create an invoice for the reservation in a company then we can relate it here

  5. If we are going to create an invoice for the reservation in an agency then we can relate it here

  6. Choose a different booking source

  7. Select a booking section. This field exists mainly for statistical purposes and you should have created some segments in the settings

  8. Reservation remarks are displayed here

Booking tabs

Title

Description

ACCOMMODATION

See all rooms in this booking

GUESTS

In this tab you see the booking guests along with some information.

EXTRAS

Here can you see the extra booking charges, such as a coffee or a drink.

CHARGES

Here will you find booking charges, such as overnight stays by date and accommodation taxes. If you add an extra charge, it will appear in this tab as well.

PAYMENTS

See the payments made in the reservation

BILLS & INVOICES

In this tab you see the open bills in a reservation and the invoices that have been issued.

TASKS

In this tab you can see the tasks you have added for your reservation.

TRANSFERS

In this tab you can see if there are any transfers in your booking.

LOG

In this tab you can see all the moves that have been made in the specific reservation. Ex. who created the reservation and when, the price list changes, the price of the night

In this tab can you see the emails you have sent to this reservation through the system.

๐Ÿงญ
EMAIL LOG
Booking tab
Choose a tab for more information
Add extra