Issue Credit note

Cancel a document you have already issued or correct a charge

If you would like to cancel a document you have already issued or correct a charge then in the pricing options select, Issue a credit note.

In the credit type, choose whether to correct a part of the amount of the refundable amount or not, or whether to issue a credit in order to cancel a document.

In the Amount Correction option, fill in below, if it concerns an individual or a company. Then the amount. If money will be refunded, then select YES and then Create bills.

In the Related Invoice option, in the Invoice field, you see the documents that have already been issued. Select what you want and then Create Bills.

In the next step you will see the account for the credit you have created.