Add reservation

Add new reservation

To make a new reservation, go to Calendar, on the top on the right and press + or drag & drop on the dates of the specific room you want and select Add Reservation.

Above you see the dates and available rooms, and below, the room you have selected. After confirming the dates, fill in the persons and set a price list. (If you want to change the price of the price list, press (… ᵛ) and Modify Rate.)

If you want to create a Group reservation, click Add Room in the specific room type you want from the available rooms displayed and add them below to Selected Accommodation

Booker details: Pass the customer details. If you fill in the phone number first, you can confirm if the specific profile already exists in your program.

In case you know from the beginning that you want an invoice to be issued at the end of the stay, fill in the company details in the Business details. If you are entering the company details for the first time, press + Create and fill in its details. (For a Greek company, fill in the VAT number and by pressing the arrow it automatically fills in the details that have been declared to AADE). If you have reused the company details then fill in the company name or the vat number in Business search and it will be displayed.

If the reservation is made by someone on behalf of the customer, you can fill in the name of the person who contacted you, in the Booker search (+ Create if it does not already exist).

In Show more details fill in the personal data of the customer (Registration card). Click Proceed to payment.

Finally in Payment details select, payment method if there is a deposit, reservation source, you define the status of the reservation. If you want to send a confirmation email to the customer change the Send confirmation from No to Yes. Then click Create reservation.

Note: If the reservation concerns a Group, fill out the name in the Group name when you are in Payment Information.

Complimentary booking

First make a Complimentary rate from: Settings / Rates / Pms rates / + Add rate. Once you have completed it go to Rate Management and add the price.

To add the price go to Rate Management, find the Complimentary, drag and drop on the dates, select the interval and the rate. (In the payment policy & cancellation policy & payment method select Standard)

After creating it, inform the Hotelizer Support to create the document.

Add a room in an existing reservation

Enter the reservation, in Accommodation can you see the reservation that already exists. Click + Add Accommodation, the Create new Accommodation opens, fill in the details of the new reservation (Arrival / Departure Date, room type, price list, customer name) and click Create Accommodation.